
✦ Terms & Conditions ✦
The fine print.
This document governs your use of artisanhouse.in and the products and services offered by Artisan House. By accessing or using our Website, you agree to be bound by these Terms.
Business Information
Business Name: Artisan House
Managed By: Shreya Rastogi
Registered Address: K 7/20, Machodri, Shivpur, Lalasur Ki Galli, Varanasi, Uttar Pradesh – 221001, India
+91 95194 86785
artisanhouse.in@gmail.com
www.artisanhouse.in
Eligibility
By using this Website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into a binding contract
- All information provided by you is accurate and complete
Products & Services
We offer handcrafted and artisan-based products including handmade decor items, artisan crafts, home and lifestyle products, customized handmade products, gift items, and creative merchandise.
Handmade products may have slight variations in color, texture, size, or finish. Product images are for representation purposes only. Availability is subject to stock and artisan production capacity. We reserve the right to modify or discontinue products without prior notice.
Pricing
All prices are listed in INR (₹) and are subject to change without prior notice. In case of pricing errors, we reserve the right to cancel orders and process refunds if applicable.
Orders & Payments
Orders are confirmed only after successful payment. Payments are processed through secure third-party payment gateways. We do not store debit/credit card details, CVV, UPI PIN, or banking credentials.
We reserve the right to cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or violation of these Terms.
Shipping & Delivery
Orders are processed and shipped as per our Shipping Policy.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. We follow a strict no-return, no-exchange policy. Refunds are only issued for duplicate transactions.
Intellectual Property
All Website content including logos, product images, artwork, designs, brand elements, and written content is the property of Artisan House and may not be copied or reused without prior written permission.
User Conduct
Users agree not to:
- Use the Website for unlawful purposes
- Provide false information
- Attempt unauthorized access to any part of the Website
- Interfere with Website functionality
Limitation of Liability
Artisan House shall not be liable for minor handmade variations in products, delivery delays caused by logistics partners, product misuse, or indirect or consequential damages.
Our total liability shall not exceed the amount paid for the specific order in question.
Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Varanasi, Uttar Pradesh.
We reserve the right to update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.
Contact Information
For any queries regarding these Terms:
+91 95194 86785
artisanhouse.in@gmail.com
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